Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your health information.

• Provide you with this Notice explaining our legal duties and privacy practices.

• Notify you if a breach occurs that may have compromised the privacy or security of your information.

• Follow the terms of this Notice currently in effect.

How We May Use and Disclose Your Health Information

For Treatment

We may use or share your health information to provide, coordinate, or manage your healthcare and related services.
This may include communication with other healthcare professionals (with your permission) for consultations, referrals, or follow-up care.

For Payment

We may use and disclose your information as needed to receive payment for services, such as verifying benefits or billing for services you’ve received.

For Healthcare Operations

We may use your health information for internal operations — for example, to improve the quality of care, train staff, or conduct performance evaluations.

For Appointment Reminders and Communications

We may contact you by phone, text, or email to remind you of appointments, share scheduling updates, or provide information about new services relevant to your care.

With Your Authorization

We will obtain your written authorization before using or disclosing your health information for purposes other than those listed above.
You may revoke your authorization in writing at any time.

Other Permitted or Required Uses and Disclosures

We may also share your health information in certain situations required or permitted by law, such as:

• Public health activities (e.g., disease prevention or reporting adverse events).

• Health oversight agencies (e.g., audits or compliance investigations).

• Law enforcement or legal requests when required by a court order or subpoena.

• Workers’ compensation claims when applicable.

• When required to prevent a serious threat to your health or safety, or that of others.

All such disclosures are limited to what is legally necessary and permitted under HIPAA.

Your Rights Regarding Your Health Information

Access to Records

You have the right to request a copy of your medical or billing records, either electronically or in paper form.
We may charge a reasonable fee for copies or mailing.

Request Corrections

If you believe that information in your record is incomplete or incorrect, you may request an amendment.
We may deny your request if the information is accurate or if it was created by another entity.

Request Confidential Communications

You can request that we contact you in a specific way (for example, only at work or only by email).

Restrict Disclosures

You can ask us not to share certain information for treatment, payment, or operations.
While we are not required to agree to all requests, we will accommodate them when possible and consistent with law.

Get a List of Disclosures

You may request a list (“accounting”) of disclosures of your health information made in the past six years, except for those related to treatment, payment, or operations.

Receive a Copy of This Notice

You can request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

Telehealth and Electronic Communications

For functional medicine consultations and virtual services, we use secure, HIPAA-compliant technology platforms to protect your privacy.
While we take all reasonable precautions, electronic communications (email, telehealth platforms, or text messages) may carry inherent risks.
By choosing to engage in telehealth or email communication, you acknowledge and accept those risks.

Marketing and Fundraising

We will not use your information for marketing purposes or share it with outside organizations without your written consent.
We do not sell or share patient information for any commercial purpose.

Supplements and Product Purchases

Any supplement or product recommendations made through our clinic or website are for educational and wellness purposes only.
Health or payment information collected for these transactions is handled with the same confidentiality and security standards as all other PHI.

Changes to This Notice

We reserve the right to change this Notice at any time.
Revised versions will be posted on our website and available in our office.
Changes will apply to all health information we maintain, including information created or received before the change.

Questions and Complaints

If you have questions about this Notice or believe your privacy rights have been violated, you may contact us directly at:

Heal Thyself Institute
Attn: Privacy Officer
2590 Northbrooke Plaza Dr, Suite 107
Naples, FL 34119
(239) 955-1355
support@healthyselfswfl.com

You may also file a complaint with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights.
We will not retaliate against you for filing a complaint.